Designed, developed and implemented in a secure ISO27001 environment, ICONI’s Employability Manager is an ideal case management framework to manage you and your delivery partners Contract Package Areas. From Initial Referral, Registration, Action Plans, Support and Outcomes, our software can track customers throughout their journey to work within the programme. ICONI will ensure that the software is configured to:

• Mirror the Work Programme delivery model;
• Manage all customer groups and related payment profiles and fees;
• Ensure minimum levels of service are delivered;
• Provide ‘customised’ service and support stages;
• Contract Manage Partners and financial payments;
• Trigger workflow processes including job searches and sanctions.

Reporting across multiple regions and partners our secure web-based interface was designed utilising best practice from our similar systems across the UK. Built on the latest Microsoft technologies our solutions are delivered as a ‘Software as a Managed Service’ model:
All data is securely stored and encrypted within a UK-based Data Centre and can be interfaced with DWP’s PRaP System.  For further information or to discuss your requirements and arrange an onsite demonstration, please contact us.