Capital City Partnership

Capital City Partnership (CCP) coordinates multiple support programmes across Edinburgh.

CCP is focused on tackling inequality, job growth and employment and uses ICONI’s platform, called Caselink.   The solution supports over 60 local Partners in the delivery of The City of Edinburgh’s Jobs Strategy and aligned with the Strategic Skills Pipeline model.  The success of this strategy lies in the ‘joined-up’ approach to supporting individuals and our multi-programme platform is perfect for enabling joined-up support.

ICONI MPS diagram

Manage Multiple Support Programmes Simultaneously


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Internal referrals can be made by Delivery Partners



Advisors access across multiple locations and contracts


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Visibility of services reduces duplication of support

Manage and report instantly across multiple programmes.

Using a Multi-Partner, Multi-Programme platform this enables CCP to monitor performance, track outcomes and report activity across all support programmes.  The CCP Employability solution features:

  • Enquiry & Referral Management
  • Specialist Assessments
  • Support Services
  • Outcome Recording, Tracking & Evidence
  • Event & Course Management
  • Detailed Funder & Programme Reporting
We have full visibility of all clients, which ensures that the correct support is being delivered when and where needed. Caselink is an important tool in ensuring our strategy remains joined-up, demand-led and client-centred.

Chris Nicol,
Capital City Partnership

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