Springvale Learning

Springvale Learning implemented the ICONI software platform as a Learner Management System (LMS).

Springvale Learning delivers high quality skills, employment and learning programmes. Training is offered to a diverse range of people to help transform their lives through enhanced learning and sustained employment. Their programmes are managed on the ICONI platform and include Steps to Success, Apprenticeships and Training for Success.

Springvale UX on a Surface Pro

Streamlining Learning Workflow & Processes


The workflow of each programme was mapped into the solution and resulted in streamlining the Learner support processes.



Have been positively impacted through training


Financial Transactions

Automated claim processes ensures KPIs are met

Manage and report instantly across multiple programmes.

The solution for Springvale Learning was designed to capture key performance indicators across multiple programmes without being too onerous for staff using of the system and supporting Learners.  Balancing the need to capture mandatory data alongside supporting the needs of individuals is a key attribute of a successful case management solution.  The ICONI Skills & Learning solution features:

  • Health, Wellbeing & Learning Assessments
  • Support Interventions & Course Management
  • Learner Progress Tracking & Attendance
  • Recording of Qualifications & Certifications
  • Work Placement Management
  • Financial Claims Management
  • Forecast Activity & Income Reporting
The ICONI enables us to report ‘real-time’ data, across the organisation in a user-friendly way, whilst delivering meaningful tracking of Learner support interventions.

Lorraine Kelly,
Springvale’s Director of Compliance

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