Helping change people’s lives for over 20 years

From humble beginnings in 2000 we now service some of the UK’s most important non-profits, charities, private and public sector organisations.

Our History

  • 2000

    Internet Concepts (Ireland) Ltd – known as iConcepts – is founded.

  • 2001

    iConcepts begins trading and opens its first office premises at 297 Ormeau Road, Belfast

  • 2002

    The business moves to new premises in The Rectory, Ormeau Road, Belfast

  • 2003

    Liam Jordan takes full ownership and control of the company, bringing a change of direction from internet consultancy to developing software solutions.

  • 2004

    ICONI Software Ltd, as the business is now known, gains its first customer – Nwes, a not-for-profit enterprise agency based outside of Northern Ireland

  • 2005

    ICONI Software Ltd rebrands and a new logo is created.

  • 2007

    New, larger premises are required, so ICONI moves into Unit 21 Ormeau Business Park, Belfast

  • 2009

    Over £250k is secured in export related sales

  • 2011

    ICONI wins its first prime contract for a national programme with CDG Works in London

  • 2015

    The business rebrands with a new logo and strapline

  • 2015

    The Customer Engagement & Progression (CEP) platform is launched

  • 2016

    February
    ICONI sponsors the ‘Partner of the Year Award’ at the annual ERSA Employability awards.

  • 2016

    March
    Rebrand and new website launched

  • 2016

    July
    Brian Reid joins as a Non-Executive Director

  • 2016

    September
    ICONI sponsors the Rehabilitation International (RI) World Congress 2016

  • 2016

    December
    ICONI sponsors the third annual Work in Progress event organised by Carley Consult

  • 2017

    January
    We partner with Shaw Trust to help deliver their Live Well Kent Initiative

  • 2017

    February
    ICONI sponsors the ‘Partner of the Year Award’ at the ERSA Employability awards

  • 2017

    July
    Niall Doherty appointed as Chief Technology Officer

  • 2018

    March
    Dean Carville appointed as Head of Operations

  • 2018

    June
    ICONI sponsor the NI Housing Festival

  • 2019

    February
    We sponsor the “Disability and Health Employment” category at the ERSA Employability awards

  • 2019

    July
    We support the UK IT Challenge for Disabled Young People

  • 2019

    Month
    ENABLE Scotland choose ICONI to design and implement a solution to help manage their Enable Works programme

  • 2019

    October
    ICONI sponsor the Shaw Trust Power 100 list

  • 2020

    March
    All staff are immediately moved to remote working before the first full Covid lockdown

  • 2020

    March
    Cloud Services Team is created

  • 2021

    June
    ICONI wins and implements two large national programme solutions for new Prime Customers

  • 2023

    October
    ICONI is acquired by Banyan Software, a leading acquirer and permanent home for great software businesses

Accreditations, Partnerships and Memberships

Microsoft Partner Youth Employment UK ersa Bramble Hub ISO/IEC 27001 ISO 9001 Northern Ireland Chamber of Commerce and Industry Institute of Employability Professionals Crown Commercial Service Supplier