ICONI's CEP Software Solution

Helping You Change People's Lives

Find Out How

What is Customer Engagement & Progression?

ICONI’s Customer Engagement & Progression (CEP) is a suite of configurable cloud-based software that can help you manage the support you provide to your Customers (beneficiaries) complete their journey to sustainable employment, better health or new skills. Our short video explains CEP in more detail.

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Who uses CEP?

CEP is used by firms who help others across the UK and Ireland.  Our sectors include:

Find out if CEP software can help you

Complete our short ‘Are You Ready’ form to see how

ICONI’s CEP software can help you improve lives

Step 1

1. Who are your Customers?

Step 2

2. How will you Engage with your Customers?

Step 3

3. How we help you assess your Customers Progress?


Live Blog

Welcome to our new apprentice!

The team here at ICONI has continued to grow and we are pleased to welcome our newest team member, Tiarnan Carson. Tiarnan joined the team as a higher-level apprentice (HLA) within our Support Centre team.  He will work closely with the existing team whilst studying for his ICT Diploma. We are pleased to be working…
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