Long term health conditions – rather than illnesses susceptible to a one-off cure – now take 70% of the health service budget. Across the UK there are now many support programmes to support people with these lifelong illnesses.
Our Customer Engagement and Progression (CEP) software contains everything that you need to effectively deliver your wellbeing and disability support programmes.
CEP works by tracking a customer’s full support journey from referral through to the completion of the programme, ensuring that they are provided with the best possible resources and support available for them.
This includes organisations that provide support to individuals to improve their mental and physical health and wellness.
Tracks every stage of your customer’s journey from Referral to programme completion.
Customers can access aspects of their engagement (Meetings, Interventions etc) through their mobile.
SSP can access CEP to update interventions for referred customers.
Manage multi-tier supply chains across multiple delivery partners & locations.
SMS & email messaging are integrated within the system allowing for quick & effective communications
Customer expenses and grants can be recorded, verified & tracked within CEP.
Ability to manage customer referrals internally, to partner organisations & to third parties.
Real-time, drill-down management reporting is available for all users tailored to their role.
This list is not exhaustive, if there is a module or feature you require don’t hesitate to get in touch for a consultation.