Bidding on upcoming frameworks? Looking for a suitable case management software solution?

Already trusted by thousands of employability practitioners in prime, sub-contractor organisations and local authorities across the UK, ICONI is the experienced, specialist software partner you’re looking for.

ICONI Employability Platform

Our specialist ICONI Customer Engagement & Progression (CEP) Platform provides everything you need to effectively deliver, manage and evidence beneficiary support programmes.


An employability programme specific, off-the-shelf solution

Employability practitioners across the UK are already using our specialist, sector-specific software, and benefitting from our 20 years’ of acquired knowledge and beneficiary support experience.

Choose a platform that supports everyone from programme managers, to end participants.


A future-proof investment, offering good value for today and tomorrow

Choosing a partner with sector experience and an off-the-shelf solution provides both time and money savings.

  • Platform configuration and implementation can take place within 8-12 weeks, or less.
  • Once an initial platform is in place, additional programmes can easily be added.
  • Avoid the constant investment of implementing a new platform for each new programme you win.

Choose a specialist multi-programme solution which can accommodate future programmes.


A fully outsourced managed software service, from an IT solutions specialist

Our highly experienced Cloud Services Team will completely manage all the technical aspects of the platform.

Choose a platform that liberates you from the technical complexities of programme delivery and allows your Programme Managers to concentrate on achieving the best programme outcomes.


Why ICONI Software?

With our employability sector expertise and specialist knowledge acquired during 20 years of experience, you can trust ICONI to help you take care of the strategic and operational delivery of your programme. Leaving you to focus on delivering customer-centric support interventions to those individuals identified as most in need, and positively changing lives. 

Bid-writers – we can support you!

Strengthen and support your tender application by adding technical details to your programme delivery approach. We can supply a detailed list of the benefits you will gain by choosing ICONI’s programme delivery and case management software, along with ballpark costs.

ICONI Software is trusted by

ICONI Software Client - Shaw Trust
ICONI Programme Delivery Software Client - Capital City Partnership
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Sheffield City Council Logo

Book a free Employability Programme Consultation Workshop

A collaborative session run by ICONI’s expert team

Share your challenges and gain insight and sector knowledge from our technical experts, including a demo of our software platform to help you understand how we can help you deliver, manage and evidence your support programmes.

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    With this platform, we know exactly where a customer is, what support they have received or plan to receive and our managers can effectively monitor each advisor’s caseload.

    Phil East,
    National Partnership Manager, Shaw Trust

    Accreditations, Partnerships and Memberships

    Microsoft Partner Youth Employment UK ersa Bramble Hub ISO/IEC 27001 ISO 9001 Northern Ireland Chamber of Commerce and Industry Institute of Employability Professionals Crown Commercial Service Supplier